Effective Target Setting for Transportation Performance Management

The course supports the larger objective of helping State DOTs and MPOs understand how to implement performance management principles by teaching how to develop and set performance targets that will support progress toward an agency’s strategic goals. This course answers the question, “How do I set targets?” by providing an in-depth review of the steps necessary. The course strikes a careful balance with providing information on setting targets that can be applied to a range of performance areas without getting into the details of specific c methodologies that are required by MAP-21. It contains short, focused lessons that reinforce content so that it can be directly applied by the learner.